About Us

History

After 7 years of owning and operating Townies Pizzeria in Fernandina Beach, FL I had turned a small little pizzeria into a thriving business. Most of our guests never came into the restaurant and I relied upon my delivery drivers as our main source of revenue. However, after a while I realized that almost every complaint originated from the delivery process. Guests were always calling in and asking "where's my pizza", or "how much longer?"

Background

Having a background in technology I realized that most of the complaints could be solved by automating the delivery process via technology that focused on improving the delivery experience for all the parties; i.e, our guests, drivers, and manager(s).

WOW! An idea was born! To create a mobile app linking all parties thereby reducing complaints, increasing efficiency and ultimately selling more pizzas. DeliveryLink was born.

Reduce Complaints

I realized that technology could solve a big part of the delivery complaints; however, it quickly became apparent to me that technology was not available to me. Sure the big chains like Dominos and Pizza Hut had this technology; but, a turnkey solution that integrated my pos sales feed with a delivery app did not exist. So I created DeliveryLink

Today

Currently, we have many orders per day and many drivers.  DeliveryLink  captures live orders from the pos, optimizes and groups orders for Dave and the other drivers while effortlessly communicating to the guest live tracking links, driver profiles, eta's and more.